Codes of conduct

Authorised and regulated by the Financial Conduct Authority

Central Contracts (S.O.T.) Limited is authorised and regulated by the Financial Conduct Authority, we are required to follow the guidance they set out in their handbook.

This handbook defines the business standards we must follow, as well as how we manage any complaints we receive. The handbook is available to download from the Financial Conduct Authority handbook website.

Central Contracts (S.O.T.) Limited is a credit broker not a lender

You can confirm our details on the Financial Services Register - our registration number is 677877

Membership of British Vehicle Rental and Leasing Association (BVRLA)

Central Contracts (S.O.T.) Limited is a member of The British Vehicle Rental and Leasing Association, the trade body for companies involved in leasing and renting cars, vans and commercial vehicles. Download the BVRLA Code of Conduct.

Our member binds us to the BVRLA's mandatory Code of Conduct, which stipulates how we must conduct our business with you, in terms of quotes, contracts, payment terms, duty of care and end-of-contract processes.

Membership of Information Commissioners Office (ICO)

We are a member of the ICO. The ICO is the UK's independent body set up to uphold information rights. Find out more about the Information Commissioners Office

ICO Registration Number: Z7112215